HOUSEKEEPING FLOOR SUPERVISOR

DEPARTMENT:               Housekeeping

REPORTS TO:                  Housekeeping Manager/Executive Housekeeper

STATUS:                            Non-Exempt

JOB SUMMARY

The Housekeeping Floor Supervisor is responsible for overseeing the cleaning of guestrooms by the Housekeeping staff.  He/she is also responsible for ensuring that rooms are maintained to set standards of cleanliness and are ready in a timely manner for guest accommodations.

QUALIFICATION STANDARDS

Education & Experience:

•   High School diploma or equivalent required.

•   College course work in related field helpful.

•   Previous supervisory responsibility preferred.

Physical Requirements:

•   Flexible and long hours sometimes required.

•   Medium work – Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.

•   Ability to stand during entire shift.

Mental Requirements:

•   Must be able to convey information and ideas clearly.

•   Must be able to evaluate and select among alternative courses of action quickly and accurately.

•   Must work well in stressful, high-pressure situations.

•   Must be able to show initiative in job performance, including anticipating what needs to be done before it becomes a necessity.

•   Must maintain composure and objectivity under pressure.

•   Initiate work order for repairs and maintenance; follow through on each work order until completed.

Marginal:

•   Oversee training of Room Attendants.

•   Ensure completion of regular maintenance and cleaning projects on a biannual basis.

•   Assist Housekeeping Management in preparation of Standard of the Week.

•   Monitor all V.I.P.’s special guest and request.

•   Attend meetings/training as required by management.

•   Perform other duties as requested by management.

I,                                                                                 (name), have read and understand the essential tasks and job specifications of this position including the minimum physical, educational and experience requirements.

            I can perform all of the duties and requirements listed above with no accommodation.

            I cannot perform the following duties and requirements without the accommodations of:

_.

Signature                                                                            Date

Introduction:

We are seeking a skilled and reliable Maintenance Engineer to join our team and provide maintenance and repair services to our facility. The Maintenance Engineer will be responsible for performing a variety of tasks, including electrical and plumbing repairs, HVAC maintenance, and general upkeep of the facility. The successful candidate will have strong problem-solving and communication skills and be able to work efficiently in a fast-paced environment.

Responsibilities:

• Perform a variety of maintenance and repair tasks, including electrical and plumbing repairs, HVAC maintenance, and general upkeep of the facility

• Identify and troubleshoot issues with equipment and systems, and make necessary repairs

• Perform routine inspections and maintenance to ensure the facility is in good working condition

• Maintain accurate and up-to-date records of maintenance and repair activities

• Communicate effectively with other team members and management to ensure timely completion of tasks

• Other duties as assigned

Qualifications:

• Minimum of 3 years of experience as a maintenance engineer or in a similar role

• Skilled in a variety of maintenance and repair tasks, including electrical, plumbing, and HVAC

• Strong problem-solving and communication skills

• Ability to multitask and handle a high-volume workload

• Ability to work efficiently in a fast-paced environment

• Valid driver's license and reliable transportation are a plus

Perks:

• Competitive salary

• Medical, dental, and vision insurance

• 401(k) retirement plan 

• Professional development opportunities

• Positive and supportive work environment

Introduction:

We are seeking a friendly and reliable Breakfast Attendant to join our team and provide excellent service to guests during breakfast hours. The Breakfast Attendant will be responsible for setting up and maintaining the breakfast area, preparing and serving food and drinks, and ensuring that guests have a positive experience. The successful candidate will have strong customer service skills and be able to work efficiently in a fast-paced environment.

Responsibilities:

• Set up and maintain the breakfast area.

• Prepare and serve breakfast items, such as eggs, bacon, and pastries, as well as coffee, tea, and other drinks

• Ensure that the breakfast area is clean and well-stocked at all times

• Assist guests with any questions or needs they may have

• Handle customer complaints and concerns with grace and professionalism

• Other duties as assigned

Qualifications:

• Previous experience in a food service or customer service role is preferred

• Strong customer service skills

• Ability to multitask and handle a high-volume workload

• Ability to lift and carry heavy objects (up to 50 pounds)

• Ability to stand for long periods of time

• Fluency in English is required; additional language skills are a plus

Perks:

• Competitive salary

• Employee discounts on food and drinks

• Opportunities for advancement within the company

• Professional development opportunities

• Positive and supportive work environment

Introduction:

We are seeking a friendly and professional Front Desk Agent to join our team at our hotel. The Front Desk Agent will be responsible for managing reservations, checking guests in and out, and assisting with any needs or requests they may have during their stay. The successful candidate will have excellent customer service skills and be able to work efficiently in a fast-paced environment.

Responsibilities:

• Manage reservations and check guests in and out using a computerized system

• Handle guest requests, such as housekeeping services, maintenance requests.

• Assist with check-in and check-out processes, including handling payments and issuing keys

• Answer phone calls and respond to online inquiries in a timely and professional manner

• Assist with organizing and setting up events and meetings

• Handle guest complaints and concerns with grace and professionalism

• Perform light cleaning duties, such as wiping down counters and restocking supplies

• Other duties as assigned

Qualifications:

• Previous experience as a front desk agent or in a customer service role is preferred

• Strong communication and interpersonal skills

• Ability to multitask and handle a high-volume workload

• Proficiency with computer systems and software, such as Microsoft Office and reservation management systems

• Flexibility to work evenings, weekends, and holidays as needed.

Perks:

• Competitive salary

• Employee discounts on hotel rooms and amenities

• Opportunities for advancement within the company

• Professional development opportunities

• Positive and supportive work environment

Introduction:

We are seeking a skilled and friendly Bartender to join our team and provide excellent service to our guests. The Bartender will be responsible for preparing and serving drinks, including cocktails, beer, and wine, as well as maintaining a clean and organized work area. The successful candidate will have excellent communication and customer service skills and be able to work efficiently in a fast-paced environment.

Responsibilities:

• Prepare and serve drinks, including cocktails, beer, and wine

• Maintain a clean and organized work area, including washing glasses and utensils and restocking supplies

• Process payments and handle cash and credit card transactions accurately

• Communicate effectively with other team members, including servers and management

• Follow all safety and sanitation policies and procedures

• Other duties as assigned

Qualifications:

• Minimum of 1 year of experience as a bartender or in a similar role

• Excellent communication and customer service skills

• Ability to multitask and handle a high-volume workload

• Ability to work efficiently in a fast-paced environment

• Basic math skills

Perks:

• Competitive salary

• Paid time off

• Medical, dental, and vision insurance

• 401(k) retirement plan (US only)

• Professional development opportunities

• Positive and supportive work environment

Introduction:

We are seeking a reliable and skilled Maintenance Technician to join our team and perform a variety of tasks to ensure the smooth operation and upkeep of our facility. The Maintenance Technician will be responsible for performing routine and preventative maintenance, as well as troubleshooting and repairing equipment and systems as needed. The successful candidate will have strong problem-solving skills and be able to work independently, evenings and weekends.

Responsibilities:

• Perform routine and preventative maintenance tasks, such as cleaning and lubricating equipment, checking and replacing filters, and inspecting systems for proper operation

• Troubleshoot and repair equipment and systems as needed, including electrical, plumbing, and HVAC systems

• Respond to maintenance requests and emergencies in a timely manner

• Maintain accurate records of maintenance activities and equipment inventory

• Follow safety guidelines and procedures to ensure a safe work environment

• Other duties as assigned

Qualifications:

• Minimum of 2 years of experience as a maintenance technician or in a similar role

• Strong problem-solving and troubleshooting skills

• Proficiency with hand and power tools

• Knowledge of electrical, plumbing, and HVAC systems

• Ability to work independently and prioritize tasks

• Valid driver's license and reliable transportation are a plus

Perks:

• Competitive salary

• Paid time off

• Medical, dental, and vision insurance

• 401(k) retirement plan 

• Professional development opportunities

• Positive and supportive work environment